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/ SUPPORT

Direct support, zero queues.

Get straightforward help directly from the developers who write the code. No automated chatbots, no endless ticket routing, just clear answers.

+ SELF SERVICE

Lost your key?

Retrieve your active license keys and download links instantly. Enter your purchase email to receive your credentials in your inbox within seconds.

+ DIRECT LINE

Message the developers

Skip the support queue entirely. Your message goes straight to the engineers who built the tools. We resolve most issues within a few hours.

■ RESOURCES

Common questions

Find immediate answers to common questions about our utility licensing, platform compatibility, and refund policies. We keep our documentation as simple as our tools.

How do licenses work?

Can I use them on Mac & PC?

What is your refund policy?

Only a select few tools require subscriptions at Annwn. Where possible, we try to keep our tools as a one-off purchase price. Where subscriptions are essential, we simplify the system with transparent pricing and simple renewals.

All customers receive advance notice of renewal date. So you can get on with the important stuff.

Each utility is built to work on any browser. It doesn't matter what computer system you operate - Annwn will always be available offline. So, if you lose your internet connection, you won't lose your temper.

We offer a 14-day refund period. If a tool does not fit your workflow, email us and we will deactivate the key and refund you.